Archive | December, 2014

Complaints – Taking Them Positively as Feedback

Like any business, apart from successful investment stories, at Custodian we occasionally get customer complaints. You know what though, we kind of appreciate them. You see, most people (like 95%) who are dissatisfied with a business never say anything, they just don’t come back. So if you leave a complaint, you actually are one of the 5% […]

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